Terms & Conditions and Privacy Policy
At LA Tours and Travels (Pty) Ltd, we prioritize your privacy, safety, and satisfaction. Please review our privacy, insurance, terms, and cancellation policies below before making your booking.
Privacy
LA Tours and Travels (Pty) Ltd is committed to protecting the privacy of personal information captured on our Database. All personal information submitted by you online or via e-mail will be used to process the Tours reserved. LA Tours and Travels will keep your personal information confidential at all times. Personal information will be given to a third party (Name and contact number) only to execute the related tours that was reserved by the Client. Information will be used for validation purposes. Failure to provide LA Tours and Travels with the necessary personal information may result in tours not being reserved.
Insurance
All Tours are subjected to a minimum of 2 passengers. Children Under 5 are obliged to be in a safety seat Our Cape Town Tours does not include Lunches and Dinners. All Day tours are subject to 9 hours. Any extra hours will be charged accordingly. LA Tours and travels will not transport any luggage without the client accompanying their luggage and will not be responsible to any damaged luggages. Luggage and personal possessions are carried at your own risk. Please ensure that valuables and travel documents are kept safe at all times LA Tours & Travel reserved the right to alter accommodation, mode of transport and itinerary without prior notice when circumstances happen outside of our control. The Client waivers their right to all claims in this regard. The Client will be notified if such changes arise.
Terms & Conditions
All Tours are subjected to a minimum of 2 passengers. Children Under 5 are obliged to be in a safety seat Our Cape Town Tours does not include Lunches and Dinners. All Day tours are subject to 9 hours. Any extra hours will be charged accordingly. LA Tours and travels will not transport any luggage without the client accompanying their luggage and will not be responsible to any damaged luggages. Luggage and personal possessions are carried at your own risk. Please ensure that valuables and travel documents are kept safe at all times LA Tours & Travel reserved the right to alter accommodation, mode of transport and itinerary without prior notice when circumstances happen outside of our control. The Client waivers their right to all claims in this regard. The Client will be notified if such changes arise.
Cancellation Policy & Payments
All reservations, Quotations, Invoices, amendments and cancellations will only be accepted via e-mail or in writing. LA Tours & Travels can offer quotations on special requests as well. All quotations is valid for 1 month. If a reservation is cancelled, cancellations fees will be levied as follows: 50% deposit is required on Confirmation of Tour booking. 50 % Balance is required 1 month prior to tour departure. Cancellation of Tour within 2 months before departure date will be subject to a 50% cancellation fee. Cancellation of Tour within 1 month before departure date will be subjected to 100% cancellation fee.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!